We are a Covid safe Clinic. Please sign in with your Service NSW app at the door.

Shop 3, Colonial Arcade. (Hay St End). Port Macquarie, NSW. Australia
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  • More
    • Home
    • Our Team
    • Services
      • Treatments
      • For Men
    • Specials
    • Skin Care
    • Skin Gym
    • More Info
      • Cutera Titan
      • Transformation Package
      • Cosmedic Injectables
      • Skin Resurfacing
      • 3d Revitalise Therapy
      • Laser Genesis
      • Permanent Hair Reduction
      • TruSculpt ID
      • Teeth Whitening
      • Dermal Needling
      • Dermablading
      • LED Light Facials
      • Chemical Peels & Facials
      • Cosmelan Depigmentation
      • Skin Boosters
      • IPL Pigmentation
      • Facial Redness & Veins
      • PRP Platelet Rich Plasma
      • PDO Threads
    • Magic Shop
    • Magic Blog
    • Our Equipment
    • THE FINE PRINT
      • Salon Policy
      • Privacy Policy
      • Booking & Cancellation
      • Refund Policy
      • Etiquette
      • Skin Gym T's & C's
    • Contact Us
  • Home
  • Our Team
  • Services
  • Specials
  • Skin Care
  • Skin Gym
  • More Info
  • Magic Shop
  • Magic Blog
  • Our Equipment
  • THE FINE PRINT
  • Contact Us
East Coast Laser and Cosmedic

Refund Policy

Products

Please note we do not refund for products purchased. We will offer a store credit or exchange if product is returned within 2 weeks, un-opened and in it’s original packaging.


Procedures

As there is no guarantee with any procedures it is essential that the patient understands procedures are not an exact science. Every person is different and may react differently. Whatever the outcome, the service has been provided, and it is therefore not possible for East Coast Laser & Cosmedic or the consulting doctor/therapist to refund procedure fees. This is non-negotiable. ECL Cosmedic will make every reasonable effort to achieve the aesthetic outcome the patient requests, however no guarantees are offered in relation to the effects of any procedure performed.


 East Coast Laser & Cosmedic Clinic has a strict ‘no refund’ policy on all prepaid programs (whether these programs are paid in full or not) for change of mind reasons, in the event that your circumstances change, or in the event that you choose to discontinue treatments.

Prepaid programs will expire and will automatically be cancelled after 24 months from the date of purchase. No refunds or exchanges will be given.

All treatments and services are not transferable to other treatments or other individuals.


COVID-19 UPDATE FOR AFFECTED CLIENTS

While services remain suspended due to Government restrictions, refunds are not available. We will however happily extend any packages that may be due to expire. 


Copyright © 2019 East Coast Laser and Cosmedic - All Rights Reserved.

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WELCOME to EAST COAST LASER & COSMEDIC

 Due to the current economy and times we Now Require a deposit for all Bookings and 24hr notice for cancellations or booking fees apply. We appreciate your understanding . 

The ECL Team x